local plumbing|privacy policy
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Privacy Policy for Local Plumbing
Effective Date: 1/1/2026
Introduction
Local Plumbing ("we," "our," "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and other platforms.
Information We Collect
We may collect the following types of information:
- Personal Information: Includes your name, phone number, email address, mailing address, and payment details when you schedule services or contact us.
- Non-Personal Information: Includes information like your IP address, browser type, and website usage through cookies and analytics tools.
- Service Data: Details about the plumbing services you request, including the service address and any project-specific details you provide.
How We Use Your Information
We use your information for the following purposes:
- To provide and manage our plumbing services.
- To communicate with you regarding appointments, services, and promotions.
- To process payments and deliver invoices or receipts.
- To improve our website, customer service, and overall operations.
To comply with legal obligations or resolve disputes.
Text Messaging (SMS/MMS) Privacy
This section describes how Local Plumbing collects, uses, and protects information in connection with our text messaging program.
- Information We Collect. When you opt in to receive text messages from Local Plumbing, we collect your mobile phone number, your consent and the date it was given, and information about your interactions with our messages (such as delivery status and your replies).
- How You Opt In. You may opt in to receive text messages by providing your mobile number and agreeing to receive texts through our online booking assistant or contact form at localplumbingca.com, verbally with our staff during a phone call, or by texting our business number. Consent to receive text messages is not a condition of purchasing any goods or services.
- Opt-Out & Help. You can opt out at any time by replying STOP to any message. After you opt out, we will send a one-time confirmation and you will receive no further messages. For help, reply HELP or contact us at (415) 234-0370.
Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist us in delivering our services (e.g., payment processors or scheduling software).
- Legal Authorities: When required by law or to protect our rights, property, or safety.
Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional communications.
- Request information about how we process your data.
To exercise these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Please review this page periodically to stay informed.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Local Plumbing
323 Pine St, #F, Sausalito, CA, 94965
info@localplumbingca.com
415-484-0454
Thank you for trusting Local Plumbing with your plumbing needs.
